Legal
Privacy Policy
Effective date: 21 June 2026 · Last updated: 4 October 2026
1. About My Block Hand
My Block Hand is a small-farm management app for lifestyle blocks, homesteads and mixed livestock operations. It helps users record farm information such as animals, herds, flocks, paddocks, farm zones, jobs, reminders, treatments, breeding records, equipment and finances.
2. Information we collect
We collect information needed to create and operate your account, including your name, email address or username, password-protected login details, farm name, account preferences and communication preferences.
We also store the farm records you choose to enter, including livestock records, flock records, paddock and farm-zone records, breeding records, treatment and withholding records, jobs, reminders, calendar items, finance records, equipment records, feedback and backup/export data.
We also collect a small amount of information about how the app is used, so we can fix problems and make it better: when records are created and which part of the app they belong to, when you open the app, which version of the app and which kind of device you use (web browser, iPhone/iPad or Android), and technical error reports when something goes wrong.
If you reach our website through a tagged link, for example from our newsletter or a Facebook post, we record which link brought you with your account when you sign up. Your browser keeps that tag for up to 30 days before then, and it is removed once you sign up. We use this only to learn which of our posts and emails are useful.
We do not use advertising trackers, and we do not sell or share this information for advertising.
3. How we use your information
We use your information to provide login access, save your records, separate your account data from other users, provide backup/export tools, support account recovery, respond to support requests, review feedback, improve My Block Hand and communicate important service updates.
4. Farm records and data ownership
Your farm records remain your data. My Block Hand does not sell your personal information or farm records to third parties.
You are responsible for the accuracy of the records you enter and for deciding what information is appropriate to store in your account.
5. Backups and exports
My Block Hand may provide account export and backup tools so you can download a copy of your farm records. Backups may contain the farm information you have entered, but should not contain your password.
You are responsible for storing downloaded backup files safely. Anyone with access to your backup file may be able to read farm records inside it.
6. Data deletion
You may clear your farm records or request account deletion where available. Account deletion may remove your active account and active farm data after creating a server-side backup or deletion log for security, audit and recovery purposes.
If you need help accessing, correcting or deleting your records, contact My Block Hand using the contact form or the contact details provided on the app website.
7. Security
We take practical steps to protect account data, including account separation, password-protected access and owner/admin tools for support. No online system can be guaranteed to be completely secure, so users should use strong passwords and keep account details private.
8. Ongoing development
My Block Hand is actively developed. Features, storage methods, backup tools and account tools may change as the service is improved.
9. Our legal basis for using your information (UK, EU and similar laws)
If you are in the United Kingdom, the European Economic Area or another place with data protection law, we rely on these lawful bases. Contract: to create your account, store your farm records and provide the app you signed up for. Legitimate interests: to keep the service secure, fix errors, understand which parts of the app are useful and improve it, where this does not override your rights. Consent: for our newsletter and other marketing email. You can withdraw consent at any time using the unsubscribe link in any email or in your account settings, and this does not affect anything done before. Legal obligation: where the law requires us to keep records, for example payment records.
10. Where your information is kept, and who helps us run the service
My Block Hand is run from New Zealand. If you use the app from another country, your information is sent to and stored on our servers and with the service providers described below, which may be outside your country. We use a small number of providers to run the service, for example web hosting, payment processing (Stripe) and email delivery. They handle your information only to provide their service to us. We do not sell your information.
11. How long we keep your information
We keep your account and farm records for as long as your account is open. If you delete your account, your active account and farm data are removed, apart from a server-side backup or deletion log kept for a limited period for security, audit and recovery purposes, and payment records we must keep by law. Newsletter details are kept until you unsubscribe or ask us to remove them.
12. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, have it corrected or deleted, receive a copy in a portable format, object to or restrict certain uses, and withdraw consent. You can export your farm records and delete your account from inside the app. For anything else, contact us using the details below and we will respond within one month. If you are not happy with our response, you can complain to your local data protection authority, for example the Information Commissioner's Office (ico.org.uk) in the UK, or the Office of the Privacy Commissioner (privacy.org.nz) in New Zealand.
13. Contact
For privacy questions, data access requests or deletion requests, contact My Block Hand through the app contact form or the contact details provided on the My Block Hand website.